This policy applies to Five Dock Leisure Centre and Concord Oval Recreation Centre.
We take your privacy seriously and are committed to protecting your personal information. For information about the collection and use of personal information by the Five Dock Leisure Centre and Concord Oval Recreation Centre in general, please refer to the City of Canada Bay’s Privacy Management Plan.
Five Dock Leisure Centre and Concord Oval Recreation Centre is subject to the provisions of the Privacy and Personal Information Protection Act, 1998.
Our website collects data that directly or indirectly identify users in the following circumstances:
When you visit a website, your web browser (such as Google Chrome or Internet Explorer) automatically provides that website with information including your web browser, operating system and device identity (including your IP Address).
When you visit a website, your pathway from one page to another and the time spent on each page is collected.
From time to time, we may obtain personal information through third-party services such as but not limited to Eventbrite and MailChimp, which we use to help us run events, manage bookings, send emails, etc. When you provide your details to these services you are agreeing to their relevant terms of service and privacy policies.
We use Google Analytics to collect information about how users find and use our website. Google stores information across multiple countries. We have enabled a setting on our website so that your IP Address is anonymised prior to its storage. You can choose to opt out of Google Analytics by downloading the Google Analytics Opt-out Browser Add-on.
We use website plugins from Hotjar to better understand how our users experience our website. Hotjar collects this data using cookies and other technologies. Hotjar collects information such as your device type, browser location and IP Address (captured and stored in anonymized form). Hotjar stores information in Ireland, Europe. You can choose to opt out of Hotjar by clicking here.
Personal information may be collected over the Five Dock Leisure Centre/Concord Oval Recreation Centre websites, for example when you subscribe to user lists, identify yourself when using particular pages, pay rates or provide your email address. In these instances, Five Dock Leisure Centre/Concord Oval Recreation Centre only collects the personal information on its website that you voluntarily provide to Five Dock Leisure Centre/Concord Oval Recreation Centre (or in rare instances are obliged by law to provide to Five Dock Leisure Centre/Concord Oval Recreation Centre, although not necessarily via its website). The purposes for collecting such personal information will be for the purpose that is indicated on, or apparent from, the Five Dock Leisure Centre/Concord Oval Recreation Centre website in each specific instance.
In relation to the provision of eServices, Five Dock Leisure Centre/Concord Oval Recreation Centre will store personal information collected from its website on secure servers protected in controlled facilities and/or in other internal controlled facilities. Only Five Dock Leisure Centre/Concord Oval Recreation Centre and its members, employees and agents will use the personal information collected on the Five Dock Leisure Centre/Concord Oval Recreation Centre website unless the law authorises or requires otherwise.
Cookies and online advertising
We use remarketing services offered by Google (Google Ad Words) and Facebook (Facebook Pixel) to show online advertising and communications to previous users of our website.
Google stores information across multiple countries. Facebook stores information across the European Union and United States.
We use Google Tag Manager to integrate and manage Google Analytics and Marketing Services on our website. You can opt-out of these services by going to aboutads.info/choices and selecting Facebook and Google.
If you are 16 years old or under you need consent from your parent or guardian before you provide Five Dock Leisure Centre/Concord Oval Recreation Centre with personal information through this website.